Terms of Service

Last updated September 1, 2026

These terms cover orders placed on slamstickers.com, operated by Slam Productions Inc. (“The Slam Company”, “we”) of Austin, Texas. Placing an order means you accept them.

What we make

Everything we sell is printed to your order. Labels, stickers and packaging are produced from the artwork you supply, on the material and in the quantity you select. Nothing is held in stock.

Proofs and approval

After you order, our team checks your artwork and emails you a proof. Nothing goes to print until you approve that proof.

Approving the proof means you have checked the spelling, the artwork, the colours, the size and the quantity. Once approved, the job goes to production as approved — errors present in an approved proof are not something we can absorb.

Your artwork

You confirm that you own the rights to the artwork you send us, or have permission to use it, and that printing it does not infringe anyone else's trademark, copyright or other rights. We may decline any job we believe infringes those rights or is unlawful.

You keep all rights in your artwork. We use it only to produce your order — see the Privacy Policy.

Colour and print variation

Screens and printing presses do not match exactly. Colour on a printed piece can vary from what you see on your monitor, and small variation between production runs is normal. If colour is critical, tell us before we print and we will work to a physical reference.

Prices and payment

Prices are shown on each product page and depend on size, material, finish and quantity. Payment is taken in full at checkout through Stripe. Prices can change; the price you paid at checkout is the price of your order. Sales tax is added where applicable.

Shipping

Orders that are labels or stickers only ship free within the United States. Orders containing jars, tubes, devices or bags carry real weight, so shipping is calculated at checkout.

Any production or delivery time we give is an estimate, not a guarantee. Turnaround starts when you approve your proof, not when you order. Once a parcel is with the carrier, delays in transit are outside our control.

Cancellations, returns and refunds

You can cancel any time before you approve your proof, for a full refund. Email us as soon as possible.

Because every item is printed to your order, we cannot accept returns or offer refunds once a job has been printed. That is the trade-off of custom work — it cannot be resold to anyone else.

If we get it wrong — the wrong material, the wrong quantity, a print defect, or a difference from the proof you approved — that is on us. Tell us within 14 days of delivery, with photos, and we will reprint or refund the affected part of the order.

Accounts

You can order without an account. If you create one, you are responsible for what happens under it. Email us to close an account at any time.

Support chat

The chat on this site is an AI assistant. It can answer questions about products, artwork and orders, and it can put you in touch with a person. It can also be wrong. Nothing it says is a binding quote, a commitment to a delivery date, or a change to these terms — only our team, in writing, can agree to those.

Liability

To the extent the law allows, our liability for any order is limited to what you paid for that order. We are not liable for indirect or consequential losses — lost profit, lost sales, or the cost of a missed launch.

Governing law

These terms are governed by the laws of the State of Texas, and any dispute belongs in the courts of Travis County, Texas.

Contact

Slam Productions Inc.
Austin, Texas
orders@theslamcompany.com